Privacy Policy

Privacy PolicyLast Updated: 31.01.25

1. Introduction

Welcome to Clean Soul Ltd ("Company", "we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.By using our website, you consent to the collection and use of your personal data as outlined in this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, and other contact details.Lead Generation Data: Information submitted through contact forms, surveys, or other means of inquiry.Technical Data: IP address, browser type, operating system, and browsing behavior on our website.Cookies and Tracking Technologies: Data collected through cookies and similar technologies to analyze website traffic and improve user experience.

3. How We Use Your Information

We use the collected data for the following purposes:

To track lead generation and improve marketing strategies.To communicate with you regarding inquiries, services, and updates.To improve our website and ensure content is relevant.To comply with legal obligations and enforce our terms.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third-party companies that assist us in providing our services (e.g., CRM platforms, marketing tools).Legal and Regulatory Authorities: When required by law or to protect our rights.Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Access: Request a copy of the personal data we hold about you.Correction: Request correction of inaccurate or incomplete data.Erasure: Request deletion of your personal data where applicable.Restriction: Request to limit the processing of your data.Objection: Object to processing of your data for marketing purposes.Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking

TechnologiesOur website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites and encourage you to review their policies before providing any personal data.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Please review this policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:Clean Soul Ltd

Company Number: 16159221

Email: [email protected]

Address: Apartment 8, 58 York Road, Birmingham, B14 7RZ